Something that many don't quite realize is that we're going through an economic change as large as the one that brought us electricity. It's a decades long process and will be both the making of many fortunes and also the breaking of many more. It's all about computers, of course, but that's just the beginning.
WalMart, just as an example, is really the best retailer on the planet not because they're staffed with the finest retailers, but because they have the finest retail information systems on the planet.
This applies to all businesses, small and large, and so it is worth paying great attention to this. You already collect masses of information, about your customers, your employees, performance, prices, and so on, but do you make proper use of it?
What you really need to do is go and talk to Business Objects Consultancy Services and find out how they can help you with this task.
It's not for nothing that we call this the information age and if you're going to prosper in it you need to understand how to make the best use of the information you already have and also how to collect that which you need but don't as yet have.